Privacy Policy

This policy explains how cloudledger.click collects, uses, stores, shares, and protects personal and business information when you use this website, including contact forms, demo or trial requests, and analytics tools. This policy is prepared with reference to the Act on the Protection of Personal Information and, where relevant, the Telecommunications Business Act.

1. Information we collect

We may collect name, company name, job title, email address, phone number, billing or account details, message contents, IP address, browser and device data, pages viewed, timestamps, referral data, and cookie-related identifiers.

2. Purpose of use

We use information to respond to inquiries, provide demos or trials, operate and improve services, maintain security, prevent misuse, perform analytics, communicate service updates, manage contracts and billing, and comply with legal obligations.

3. Cookies and external transmission

We may use cookies or similar technologies for site operation, performance measurement, and service improvement. If tools send user-related data to third parties, we disclose the destination, transmitted data, and purpose as required under the Telecommunications Business Act. Japan does not require a universal prior opt-in banner for all cookies, but handling of personal information remains subject to the Act on the Protection of Personal Information.

4. Sharing and outsourcing

We may share information with service providers that support hosting, communications, analytics, customer support, payment processing, or security, only to the extent necessary for the stated purposes. We may also disclose information when required by law or to protect rights, safety, or property.

5. International transfers

Some systems or vendors may process data outside Japan. Where applicable, we take reasonable steps to assess vendors and apply contractual or operational safeguards appropriate to the transfer and the nature of the data.

6. Retention and security

We retain information for as long as reasonably necessary for the purposes above, legal compliance, dispute resolution, and recordkeeping. We use administrative, technical, and organizational measures to reduce risks of unauthorized access, loss, alteration, or disclosure.

7. Your requests

You may contact us to request access, correction, update, deletion, or other handling of your personal information, subject to applicable law and reasonable verification. We will respond through our contact channel below.

8. Related notices

If this website offers online applications or subscriptions to consumers, additional disclosures may be provided under the Act on Specified Commercial Transactions, including Article 11 of the Act on Specified Commercial Transactions and Article 12-6 of the Act on Specified Commercial Transactions. Contract terms should also be read consistently with the Consumer Contract Act. Marketing statements should be interpreted in line with the Act against Unjustifiable Premiums and Misleading Representations.

9. Contact

For privacy questions, complaints, or requests, please contact:
cloudledger.click, Godo Kaisha
Shin-Marunouchi Building 12F, 1-5-1 Marunouchi, Chiyoda-ku, Tokyo 100-6512, Japan
Email: [email protected]
Phone: +81 482 255 6303
Managing Director: Daniel Dubois
Company registration number: 0110-03-847261
VAT / tax registration number: T7438295162048

10. Changes to this policy

We may update this policy from time to time. The latest version published on this page will apply.